The most important step of the process, BOUNDING THE PROBLEM defines the goals of the team and the solution space within which the team should start its work. The important elements for the BOUNDING THE PROBLEM activity are:

    Problem Statement
    Team Identification
    Process Outline
    Key Criteria Definition
    Initial Scope
    Time/Resource Constraints
    Advocate Identification

At the end of the BOUNDING THE PROBLEM activity, the team will know its starting point, where it needs to go, and when it needs to get there.